ShopMCP docs

Reference

Billing

ShopMCP charges per module, with a generous free tier so you can prove value before upgrading. Two billing sources: Stripe for everything except Shopify, and Shopify Billing API for the Shopify module.

Free tier

Every new workspace starts free. You get:

  • One module connected (your pick — Neto, GA4, or GSC)
  • 100 tool calls per day, workspace-wide
  • 10 requests per minute burst
  • 3 saved playbooks
  • 1 user seat

The Shopify module is not part of free tier — Shopify Billing API requires a paid charge before the app activates.

Pro plan

Pro is per-module pricing. Toggle on the modules you want in Settings → Billing and Stripe charges the monthly price for each. Bundle discount kicks in automatically once you have all four.

  • 10,000 tool calls/day per workspace
  • 60 requests/minute burst
  • Unlimited playbooks
  • 3 user seats included
  • Priority email support

Team plan

For agencies and bigger teams. Team is a base price plus per-seat pricing, and unlocks the multi-workspace switcher so an agency can manage many client workspaces from one login.

  • 50,000 tool calls/day per workspace
  • 60 rpm burst per seat
  • Unlimited playbooks, shared across the team
  • Concurrent session cap = seat count
  • Audit log access
  • Slack-channel support

Shopify is billed by Shopify

Different billing source

The Shopify module is the only module billed through Shopify Billing API. That's a hard requirement of the Shopify App Store — apps that read store data must use Shopify's billing system, not a third-party processor.

Practically, this means:

  • You approve the Shopify charge inside Shopify admin during install.
  • The charge appears on your Shopify invoice, not your ShopMCP / Stripe invoice.
  • To cancel, uninstall ShopMCP from Shopify admin — toggling it off in ShopMCP doesn't cancel the Shopify charge.
  • Your other modules (Neto, GA4, GSC) continue to bill normally through Stripe.

Hitting the free-tier cap

When you exceed the daily cap, the next tool call returns a clear error with tenant_action: upgrade. The assistant surfaces it in plain language and links you to Settings → Billing. Upgrading is instant — the next call after the Stripe webhook lands (sub-second) is allowed through.

Cancelling or downgrading

Cancel any Stripe-billed module from Settings → Billing. The toggle change takes effect at the end of the current billing period — you keep access until then. To cancel the whole account, contact support.